Last Updated

03/10/11


Customer Only Technical Support Request Form

Please complete the form below to request technical support for a product you are currently using.
Refer to Terms And Conditions For Technical Support for details regarding technical support provided by R.L.C.

We need all of the requested information in order to route your request to the proper support person. If the form is not completed you will not receive the support requested. If you are not a current customer and have technical questions regarding a product of interest, please use the following form instead.
Non-Customer Technical Form

Technical Question
Company Name
Name *

First
Last
Email *
Confirm Email *
Phone Number

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####
Address:

Street Address

Address Line 2

City
State / Province / Region

Postal / Zip Code
Country
If the product was not purchased by your company, please provide the name of the purchaser:
Please choose your current board:
If unit boots and runs, please provide the operating system version: *
You will find this information on the screen during the initial boot load. For new XScale units the OS version is located on the desktop or right click on MyDevice and select properties.
If unit does not boot and you do not konw the OS version, you must provide the serial #: *
You will find the serial number label on the back of the unit on the main board.
Briefly describe your technical problem: *
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Generally you can expect a reply within one working day. You may be contacted by phone if we feel the need.
   
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XScale and ARM are Trademarks of Intel Corp. Windows and Microsoft are Trademarks of Microsoft Corp.
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